IceRays Sun Sleeves: Frequently Asked Questions

Here you'll find answers to the most common questions about our products, technology, and how to get the most out of your IceRays.

About IceRays Technology

Q: What exactly are IceRays Sun Sleeves?

A: IceRays Sun Sleeves are specially engineered to offer the primary benefits: certified UV+ sun protection and an active cooling effect on your skin. They are designed as a superior alternative to traditional sunscreens and hot long-sleeved shirts, making them ideal for any outdoor activity, including golf, fishing, cycling, gardening, and athletics. They are safe to use and are available in a variety of colors and sizes.

Q: How do IceRays actually keep you cool?

A: Our sleeves feature advanced moisture-wicking technology that works with your skin's moisture and the movement of air. The material, a blend of Tactel® and Spandex, which comes away from your skin. When a breeze or your own movement causes this moisture to evaporate, it creates a noticeable cooling sensation, similar to the chill you feel when a breeze hits you after you come out of a pool. Additionally, our sleeves create a microclimate between your skin and the sleeve, providing extra comfort during hot days.

Q: What are IceRays made of?

A: IceRays are made from a special blend of 85% Tactel® and 15% Spandex. Tactel® is a premium, specialized fiber known for being incredibly soft, lightweight, breathable, and strong. It also dries eight times faster than cotton. The Spandex provides four-way stretch, which allows the sleeves to conform to your arm while maintaining their shape and protective qualities.

Q: What does the UPF 50+ rating mean and is it certified?

A: UPF stands for Ultraviolet Protection Factor, certifying that it blocks a minimum of 98% of all harmful UVA and UVB rays. The protection in IceRays comes from the fabric's dense physical weave, not a chemical coating, so it will never wash out. Critically, our UPF 50+ rating has been independently tested and certified by ARPANSA (Australian Radiation Protection and Nuclear Safety Agency).

Q: Are IceRays an effective tool for skin cancer prevention?

A: Absolutely. Prolonged sun exposure is one of the most effective barriers against harmful UV radiation. By providing a certified UPF 50+ physical block, IceRays offer more reliable and consistent protection than sunscreens, which can be applied incorrectly or wear off, but they should be used as part of a comprehensive sun protection strategy that includes seeking shade and wearing protective clothing and hats.

Fit & Features

Q: What size should I order?

A: Our sleeves feature a 'one size fits all' design that comfortably fits most adults and teenagers. The high-stretch fabric allows the sleeves to conform to a wide range of arm shapes and sizes for a snug, secure fit that isn't restrictive.

Q: What colors are available?

A: We offer a wide range of colors to match any style or activity. Our palette includes White, Black, Beige (Skin Tone), Light Blue, Charcoal, Light Grey, Pink, and Navy.

Q: Do IceRays stay in place during sports like golf or cycling?

A: Yes! Nothing ruins a round of golf or a bike ride like having to constantly adjust your sleeves. During activity, we specifically designed IceRays to prevent this. The combination of the form-fitting fabric and our signature wide, soft upper band holds the sleeve securely in your bicep without pinching or cutting into your skin.

Q: Are they odor resistant and antimicrobial benefits?

A: Yes! The Tactel® fiber naturally resists odor and has antimicrobial properties that boost circulation and reduce lactic acid buildup, which can enhance performance and speed up muscle recovery. This also helps reduce muscle vibration and soreness. Additionally, the fabric is treated with an antibacterial agent to prevent the growth of bacteria and odor.

Care

Q: How should I wash my IceRays?

A: To preserve the fabric's UV protection and cooling properties, we recommend hand washing in cool water with a mild soap and then hanging them in the shade to dry. They can be machine washed on a cold, gentle cycle, preferably inside a delicates bag.

Never put them in a washing dryer or use bleach or fabric softeners, as this will damage the fabric and its performance features.

Q: How durable are they? Can they be snagged or damaged easily?

A: IceRays are designed to be durable for active use. The fabric is engineered to resist 'running,' so if you happen to snag a sleeve on a thorn or sharp object, the damage will be cosmetic and will not unravel or compromise the sleeve's protective function. For very sensitive tasks, we suggest wearing them as a cooling base layer under heavier-duty gear.

Q: How long will my IceRays last?

A: With proper care, IceRays can last for years. The UV protection is built into the fabric weave, not applied as a coating, so it won't wash out. In the winter, they serve as an excellent lightweight base layer, providing extra warmth under a shirt or jacket without adding bulk or restricting movement.

Purchase & Brand

Q: Where can I buy authentic IceRays?

A: You can purchase directly from our official website (https://iceraysaustralia.com). We are also carried by hundreds of authorized retailers, primarily golf pro shops and country clubs across the US. You can find a local dealer using the 'Find Stockist' tool on our website.

Q: What is your return policy?

A: We stand behind our products. While we don't typically offer refunds for a change of mind, you can choose a refund, exchange, or credit if goods are faulty, have been wrongly described, are different from what you ordered, or don't perform as advertised. Please see the full policy on our website for details.

Q: Are you affiliated with the hockey team?

A: No, we are not affiliated with the hockey team. We are IceRays, the sun protection apparel brand founded in Australia. The Corpus Christi IceRays are a junior ice hockey team based in Texas.

Experience the difference with IceRays Sun Sleeves - Your skin will thank you!